At Seren Maison, we value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website and services. We strive to handle your data responsibly, securely, and in compliance with applicable privacy laws.

Information We Collect

We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order, create an account, or contact us.

We collect this information to:

• • Process and deliver your orders

• • Provide customer support

• • Improve your shopping experience

• • Send updates about orders, products, offers, and promotions

• • Maintain and improve our website functionality

How We Use Your Information

Your personal information is used solely to provide and improve our services. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

From time to time, we may contact you regarding new products, special offers, or important updates that may be relevant to you. You may opt out of promotional communications at any time.

Information Sharing

We may share your information only when:

• • Required by law or legal authorities

• • Necessary to prevent fraud or unauthorized activities

• • Required to enforce our Terms & Conditions

• • Working with trusted service providers who assist in payment processing, shipping, or website operations

All such parties are required to maintain the confidentiality of your information.

Cookies & Website Analytics

Our website may use cookies and similar technologies to improve website performance, analyze traffic, and enhance your browsing experience.

These technologies do not collect sensitive personal information without your consent.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

While we take every reasonable precaution, no method of data transmission over the internet can be guaranteed to be completely secure. By using our website, you acknowledge and accept this risk.

Your Rights

You may request to:

• • Access the personal information we hold about you

• • Update or correct your information

• • Delete your personal information from our records

• • Unsubscribe from marketing communications

To make any such request, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or wish to update or remove your personal information, please contact us:

Email: support@serenmaison.com
Customer Support: +91 7877656136

Seren Maison reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.